Shipping cost:
Europe: + € 10,-
Rest of the world: + € 15,-
Free shipping order amount over € 100,-
How Long Will It Take To Get My Package?
Delivery to Holland, Belgium & Germany in 1 to 3 working days;
Delivery to Rest of Europe in 3 to 5 working days;
Delivery to the rest of the world in 5 to 7 working days;
* Customized items. Need about +2 more working days to process the order.
Payment
What Payment Methods Are Accepted?
Currently we accept iDEAL, direct Visa, MasterCard, PayPal, SOFORT Banking, Bancontact/Mister Cash and bitcoin payments as well as PayPal, using which you can pay with most credit cards.
* Checkout and payments will be in Euro’s (€)
Orders & Returns
How Can I Cancel Or Change My Order?
Changed your mind, or gave the wrong address at checkout? No worries, we’ve all done it.
As long as your order hasn’t processed or shipped, you can make changes to it. Our goal is to ship your order as quickly as possible. So we recommend you to inform us within 3 hours the order been placed.
Do I need an account to place an order?
You do not need to have an account to place an order with us. You can simply shop, add items to the cart, and check out.
When you place your order, we will ask to provide an email address for order confirmations so you can track your order. Doing so will not set up an account, and it will not result in a subscription to e-mail newsletters.
How Do I Track My Order?
Add first you will receive an confirmation email including all details of your order. If you see any information displayed incorrectly, please let us know.
Within 1 to 3 working days you will receive another email informing your order have been dispatched. This email will also include a direct link to track your parcel(s).
If you have any problems please contact us.
How Can I Return a Product?
We have a customer friendly return policy – we will refund you the full amount. However, return shipping cost is incurred by the buyer. We accept returns within 10 days from the date of delivery. Please note that the below return policy is NOT applicable on orders that are customized.
To return a product you need to follow these steps:
a) Send an email to info@hommagedepartment.com with your order number mentioning the product you want to return and your bank details where you want us to refund the amount. Please ensure that bank details submitted to us are free of any errors.
b) Once an email is sent, you will receive a mailing address to which you can ship the product back and the date before which product needs to be dispatched.
c) Please put the product in its original packaging and seal it well. Make sure you bubble wrap it so that product doesn’t get damaged.
d) Ship the product to the mailing address mentioned and send an email to info@hommagedepartment.com with the tracking number. Without tracking number, product can’t be tracked and can be lost in transit.
e) Once the product has reached and it is inspected to be free from any defect, your money will be credited to your bank account mentioned in step a). Refunds will take about 15 working days
Press
Do you like to download images and press information?
You can easily download high resolution images by using our interactive pdf. Please complete the contact form available below and let us know about the required products. We will respond to your request as soon as possible
Selling our products
Are you interested in selling our products in your shop?
We’d love to hear from you!. Please contact us by providing some information about your shop. We would need these info: contact details, location, type of shop and VAT number (Europe).
